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FAQs

The following information should provide you with valuable information on using your services.

 

Teamspeak Setup Information

 

Teamspeak Client Setup Guide

After you install TS, go to the Connect menu and then click on Connect. From here you will create a list of servers you can connect to. In this case we're going to setup a connection to your server by right-clicking "Setup" then clicking "Add Server". You'll need to create a label for this server. This can be any thing you want, it's simply a way to identify the server in this list. Next you will need to put in the server address which will be the ip/hostname and port number (i.e. http://72.249.10.130:8780). Next choose a nickname for yourself. This will be the name/handle you will have in the server. This can also be anything you want. Make sure that the registered username radio button is checked. Next you will put in the username and password for your control panel here or another registered user you have made through the web interface. The username and password for your control panel should have full control over your server so this would be the easiest way to continue. Once this is done, press connect, and now you should be connected to your server and be set up as a full admin over the server.

 
 

Teamspeak Server Quick Setup

By default your server should be setup and ready to use with no modifications, but if you wish to add users and set their permissions in the server you will need to log in to the webserver interface. In your control panel for your voice server there will be a link to connect to the web interface. When you click on this it should take you to a page with a username, password and port number. Input your username and password for the control panel, and then make sure to input the port number. Once in this interface you will have options such as to change the name of the server, modify permission groups, create users, and add them to permission groups. It is highly suggested you do not remove the default admin that is setup with your control panel username and password. However, you can create other users with the same or lesser abilities. Any changes you make will restart the server.

 
 

Teamspeak Server Setup Guide

This is a more in depth guide to the settings in the web interface. In order to log into the web interface you must first log into your voice server control panel. From there you can click on a link to access the web interface. Enter in your username/password, which will be the same as the control panel setup, and then make sure you enter your voice server's port number. Once entered you will see the following items in the menu. We will attempt to explain them in more detail.
Server Overview

This shows the over view of the server, from its current name, welcome message, version, port, and statistics. Nothing can be edited here.

Server Settings

This is where you can change the settings of the server.

Server name: You can set the server name here
Server Welcome message: You can set the welcome message that users see when they connect.
Server password: This is where you can set a global password for the server
Server MaxUsers: Sets max users (can not be edited by you)
Allowed Codecs: Sets usable codecs for the server (can not be edited by you)
Server Type: Lets you set between clan and public server

Server Permissions

This is where you can set the permissions for the pre-defined user groups. It is not suggested you make changes in this section unless you know what you are doing.

User Manager

This is where you can create new users. Typically you will only want to create users that need to have more powers than just connecting and speaking. You can check a box to make them a full admin. Alternatively, once the user is created and they log in to the server, you can log into the server and right click on their name and set the group they have access to, which will in turn set their abilities in the server.

Teamspeak Channels

By default your server should be setup and ready to use with no modifications, but if you wish to add users and set their permissions in the server you will need to log in to the webserver interface. In your control panel for your voice server there will be a link to connect to the web interface. When you click on this it should take you to a page with a username, password and port number. Input your username and password for the control panel, and then make sure to input the port number. Once in this interface you will have options such as to change the name of the server, modify permission groups, create users, and add them to permission groups. It is highly suggested you do not remove the default admin that is setup with your control panel username and password. However, you can create other users with the same or lesser abilities. Any changes you make will restart the server.
Registered

This check box, when checked, makes sure the channel continues to exist after people leave the channel.

Moderated Channels

This check box gives the channel admin the most control over their channel than any other type of channel. In moderated channels the channeloperator or an admin has to grant any users that enter the channel voice privileges before they can speak on the channel. This is the only type of channel that uses the voiced and operator user groups.

Subchannel

This check box allows channels to be made under this channel.

 
 

Teamspeak Ban List

This options can be accessed by clicking "Show IP Bans" from the "Info" menu in the Teamspeak client, and lets you watch the current bans on the server that were enforced with the Ban function. The list shows the IP, the time limit on the ban and by whom this IP was added. With the right permissions you can add a ban or delete a ban. To add a ban manually type in a valid IP and press Add. If you typed in an invalid IP the server will let you know. You can remove a ban by highlighting the IP and pressing the Delete button. When you are done, click the Ok button.

 
 

Teamspeak MOTD (Welcome Message)

Log in to your web control interface for your teamspeak server. Once logged in on the left hand side click on server settings. You will see a box for welcome message. Place your welcome message/message of the day in that box, and click save.

 
 

How do I set the codec I want to use on my Teamspeak server?

You can not set your own codec as user. Instead, the client automaticly conforms to the codec that is set for the channel you are in. So, if the channel is set to CELP 5.1, you will send and recieve CELP 5.1 encoded data.

So if you want a different codec, you need to edit the channel options.

 
 

How do I connect to Teamspeak with a Web Browser?

Another way to connect to a server with the TeamSpeak Windows client is using a webbrowser. Do this with the following information:

teamspeak://{server_address}:{port}

The parameters in the link are "nickname", "loginname", "password", "channel", "subchannel", "channelpassword" and should be separated by "?". TeamSpeak will start up automatically and log you in according to the parameters given. Note that you do not have to enter all this information if you just want to connect to a server via your webbrowser. Just the IP address and port will do to log in to a server as a guest.

Example:

teamspeak://voice.teamspeak.org?nickname=WebGuest?channel=Talk Channels

 
 

What do the letters behind the channels and nicknames mean on my Teamspeak server?

These letters are called flags. The following flags are available:

User flags - Server based:

U = Unregistered user
Unregistered users normally have less rights then registered users. Unregistered users CAN get AV, AO, CA or SA, but these rights will NOT be saved until the user has registered with the server.

R = Registered user
Unregistered users usually have more rights than unregistered users and they can theoretically get all available flags including CA, SA, AV and AO.

St = Sticky
Users that are sticky can't switch channels anymore. SAs can't be made sticky. This flag can only be given by SuperAdmins using the servers TCP query interface.

SA = ServerAdmin
ServerAdmins have full access to the servers functions. Depending on the servers configuration they can also change the servers permission-settings.

User flags - Channel based:

V = Voiced user
Users with voice rights can talk in moderated channels. This flag is only availabe in moderated channels.

AV = AutoVoice
This is a permanent flag which automatically gives the user voice rights when he joins the channel he got this right in. This flag is only availabe in moderated channels.

O = Operator
An operators main task is to give the voice flag to other users. Depending on the servers configuration they can also give AutoVoice rights. This flag is only availabe in moderated channels.

AO = AutoOperator
This is a permanent right which automatically gives the user operator rights when he joins the channel he got this right in. This flag is only availabe in moderated channels.

CA = ChannelAdmin
A ChannelAdmins main task is to manage a channel and it's users. Depending on the servers configuration they can give V, O, AV, AO and even CA.

Channel flags:

U = Unregistered channel
Unregistered channels are temporary channels. They will be deleted when the last user leaves the channel.

R = Registered channel
Registered channels are permanent channels. They will stay until someone deletes them manually.

M = Moderated channel
Users need specific flags to be able to talk in moderated channels.

S = Sub-Channels allowed
Channels with this flags can have sub-channels.

D = Default channel
The default channel is the channel all users will join in unless they've specified another channel when connecting to the server. There is exactly one default channel per server.

 
 

How can I register with my Teamspeak server?

How can I register with a server?
Sometimes it is possible to register yourself with a server. The advantages of registering are numerous, for example the different privileges you acquired will be remembered.

Depending on the servers configuration you are able to register yourself.

How to register yourself:

  • Open the "Self" menu, select "Register With Server". If this option is grayed out you need to contact the servers administrator.
  • Choose a username and password and press "Register".
  • You will be informed if the registration process was successful. If not, have a look at the error message. If it says "Loginname already in use", you will have to choose another nickname.


Now you have registered yourself on the server. To take advantage of registering you will have to connect to the TeamSpeak server with your username and password.

How to log in with your account:

As you normally register on servers you are planning to use regularly, it's recommended to use the "Local Addressbook" for managing your server account.

  • Open the "Connection" menu and select "Connect".
  • Select the "Local Addressbook" tab unless it's already selected.
  • If you have not already done so, create a new server by right clicking somewhere into the white field to the left and selecting "Add Server".
  • You can now choose a name to help you identify the server. You can also use the "Label" field for this.
  • Enter "Server Address" and "Nickname" just like you would do in "Quick Connect".
  • Now select "Registered" and enter "Login Name" and "User Password" exactly as you did when registering with the server.
  • The other fields are optional. Read the client manual if you wish to learn more about them. Click "Connect".
 
 

Others tell me my voice echoes on my Teamspeak server. How do I fix that?

There basicly are two ways echos can occur:

  • Sound from your speakers/headphones being recorded by your microphone.
  • Your sound driver recording all sound that you hear for you.

Now, 'which one do I have' you might be asking yourself... You can find out quite easily: Just turn your speakers/headsets off (volume = 0%), and ask your mates if you are still echoing. If you are not, you got (a); if you are still echoing you have (b).

Fixing (a):

This type of echo is nearly impossible to fix completely, but you can minimize it greatly if you follow a few general points:

  • Switch your speakers off when TeamSpeak is on, use a headset to hear.
  • Use headphones that shield well, meaning they prevent as much sound as possible from being audible to the outside.
  • Try and keep your microphone as far away as possible from the headset (or more general, the sound-source).
  • Lower the volume of the sound-source.

Fixing (b):

These echos are produced by your sound-drivers, they should be configurable by your driver too (its not a bug, its a feature). From windows users we have often heard you can select from which devices to record in the mixer (a mixer is the place where you can slide all these volume controls). Make sure the microphone is the only entry that is being recorded from. How exactly this is called, and where exactly you can find it depends on your driver/OS combination, you just have to search around. Good luck.

 
 

Teamspeak controls are not working inside my game. How do I fix it?

Symptoms:
While being in a game, you cannot run, you are crouching permanently and/or your keybindings stop working as supposed to do.

Solutions:
This is caused by a weird bug in Microsoft's DirectX. In many cases, disabling the NUM-block by pressing the NUM-key will help. Another way is to disable DirectInput in your TeamSpeak client.

  • Open the "Settings" menu and select "Options".
  • Select the "Other" tab.
  • Check the "Disable DirectInput" checkbox.
  • Click "OK".

This prevents key interception in most games, but that's not a problem if you don't use keybindings while yor're in-game and don't use the "Push to Talk" setting.

 
 

When I try to connect to a TeamSpeak server I keep getting the message 'No reply from server'. What does this error mean?

The client could not make a connection to the destination server you're trying to connect to. Either something is blocking the connection request or there is no server at the end. Please check the client.log file in the TeamSpeak folder to get more information about the connection attempt.

Possible reasons:

  • You entered an IP or port which is not correct or where no server is running on.
    Check with the serveradmin if you have the correct IP and port and if the server is running. If the server doesn't run on the default port 8767, enter the destination address of the server like the following: IP:PORT or in numbers 192.168.1.1:8760 (this is just an example)
  • You have a firewall which is preventing a connection to the server.
    Check your firewall manual to see how to allow TS a connection to any TS server. The ports required by TS are mentioned in the FAQ. If this doesn't help you, check a firewall forum for specific help for your kind of firewall
  • You can connect to some servers but not to the one specific.
    Test several servers to make sure the problem lies not within your network configuration but on the server side.
    The server hoster may miss a port forwarding or has a bad firewall config (this is often the case when new / network unexperienced user setup servers). Advice the hoster to configure the port forwarding.
  • You get a timeout.
    A timeout issue can in certain cases be solved by switching the client into the debug mode. Some firewalls can cause timeout problems as well, so deactivate the firewall for testing. Wireless networks may as well be the cause of timeout problems. Try to connect without the WLAN and use an ethernet cable instead.
  • You get a socket error like 11004.
    Check the sticky threads in the forum. Socket errors are described in several forum sections.

Do NOT use the WAN IP or serverlist to connect to your own LAN server. Your router will most surely not allow this. Within your own network, ONLY use the LAN IP. There is no difference even if you setup a port forwarding in your router, use the LAN IP when ever you or someone else is within the same LAN as the server is.

 
 

I'm getting disconnected randomy with the message "Connection timed out" on my Teamspeak server. How to fix?

A timeout issue can in certain cases be solved by switching the client into the debug mode. Some firewalls can cause timeout problems as well, so deactivate the firewall for testing. Wireless networks may as well be the cause of timeout problems. Try to connect without the WLAN and use an ethernet cable instead.

 
 

Why do I get the error message "Codec not supported" on my Teamspeak server?

Upgrade your TeamSpeak client. You are using an old version of it that doesn't have support for the variety of new codecs the modern ones have.

 
 

When I'm using the Windows Teamspeak client my PC reboots. How to fix?

When I'm using the Windows client my PC reboots randomly. How to fix?
Whenever Windows XP encounters a stop error (the kind that, in earlier editions of Windows, resulted in a bluescreen) the system automatically reboots. Windows XP generates an error message that reboots the system rather than continuing on and possibly corrupting data.

You can specify how the system handles these errors here:

Start -> Control Panel -> Settings -> System -> Advanced -> System And Recovery -> Settings

In the System Failure section, clear the "Automatically Restart" check box and click "OK".

Now the system will show an error message (instead of just rebooting), which you can use to diagnose your problem.

 
 

Where are my Teamspeak client's log files stored?

The client has a switch in Settings -> Options -> Other where you can specify how much detail to add into the logfile - while you are hunting a problem you may want to put this to 'Debug'.

  • For Windows the logfile is in the directory where you installed the client. The file is called '~/TSClient.log'.
  • For Linux the logfile is on your 'home' directory, in the .teamspeak2 folder, so it should be '~/.teamspeak2/TSClient.log'.