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Ventrilo Servers

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FAQs

The following information should provide you with valuable information on using your services.

 

Ventrilo Setup Information

 
 
 
Once your Ventrilo server has been installed you can configure server options, channels, users and other Ventrilo server features using this guide.

Before you can do any configuration, you need connect to your server and login as admin.
Now that you're logged in as admin, lets do some configuration. Right click on the computer icon where you see the server name again. From here, depending on what you want to do, you will click either Server admin or Channel admin.
 
 
Right click on your Ventrilo server name again and click "Channel Admin". Click "Create". The display name is the name your users will see. The phonetic name is the way the program pronounces the channel name. If you want the channel to be password protected, enter a password in "channel password". If you want an individual to be admin over just a certain channel, enter an admin password and give the user the password. This is helpful if your clan/guild/team/group is sharing a server. You can also enter the "max clients" this channel is allowed. Again, if you are sharing a Ventrilo server this is a useful feature.
 
 
Adding users allows you to restrict a name to the person who knows the password. It also allows you to specify individual server admins without giving out the "master" Ventrilo server password. Enter a user's login name and a password for them. If you want them to have total control over your Ventrilo server, check the "server admin" box. Next click "add" and you're done. From this point forward, the user must type their "user password" in the connection properties for your Ventrilo server.
 
 
To access the Ventrilo "Ban List", right click your server name, click server admin and click "Ban List". You may ban people from your Ventrilo server with or without a reason. The "Ban List" remembers the users ip address, subnet mask, user name, the admin who banned them and the reason they were given for being banned. This is very useful to control "admin abuse" by tracking who did the banning and the reason for it. You may add to the ban list using the ban list viewer, or by right clicking a users name and clicking ban.
 
 
MOTD stands for "Message of the Day". You can use this to tell about who you are and what the server rules are. Currently, the MOTD only supports regular ascii characters. Users can choose to only view the MOTD when it has changed. This is useful for displaying news items to your group.
 
 
RCON stands for "Remote Control" and is used to send server commands directly to your Ventrilo server via a command line interface. Commands used with RCON include auth, banadd, bandel, banlist, clientkick, clientstatus, diag, help, kickall, loggrep, maxclients, monitor, name, password, pingrate, pingtrace, quit, serverstatus, status, timestamp, tts, version. You can also type "help" in rcon for a list of commands.

Most functions that you can perform using the Ventrilo client program can also be performed in the DallasXtreme.com customer control panel. In many cases, tasks are much easier through the control panel than through the Ventrilo program.
 
Other functions you can perform in your VOIPServers.net Ventrilo control panel:
 
 
1) Log into your Ventrilo control panel:

http://www.voipservers.net/control_panel/

2) Click "Manage Server".

3) Click "Alter Configuration".

4) Click in the "Server Name" Field and type in your desired server name.

5) Scroll to the bottom of the page and click "Save Settings"
 
 
1) Log into your Ventrilo control panel:

http://www.voipservers.net/control_panel/

2) Click "Manage Server".

3) Click "Alter Configuration".

4) Scroll down to the "Voice Settings" section.

5) Click the drop-down menu next to the "Voice Codec" option.

6) Change your codec as desired.

7) Click "Save Settings" at the bottom of the page.
 
 
After the client program has been installed you can use these quick step-by-step instructions for getting the program configured and connected into a server. Before you begin you need to know several things before you can connect to a server.

1) The Ventrilo servers hostname or IP address. This information was provided to you in the welcome e-mail you received after ordering your Ventrilo server.

2) The Ventrilo server's port number. Your Ventrilo port number is found in your welcome e-mail. If you are not the owner of the Ventrilo Server, you will need to ask the owner for this information.

3) The Ventrilo server's case sensitive password (if the admin has set a server password).

Once you have these three pieces of information you can begin setting up the Ventrilo client. If you need more detailed help regarding any portion of Ventrilo you should click on the "Help" buttons for details regarding the window you are currently looking at.

If you already have the program installed and are having problems with it you should read the offcial Ventrilo F.A.Q.'s page for possible problems and suggested solutions. If all else fails please feel free to open a support ticket through your Dallas Xtreme billing control panel.
 
Ventrilo Quick Setup

1) Start the Ventrilo program. Click on the Start button, click on Programs and then click on Ventrilo. This will display another menu option called Ventrilo that will start the actual program.

2) Click on the "->" button that is next to the first pulldown window called "User Name". This will open a new window where you can create a logon name to be used when connecting to a Ventrilo server.

3) Click the "New" button. This will open a small window where you can enter your logon name. The name you enter is entirely up to you. It can be your real name or a nick name.

4) Click the "OK" button. You can come back to this window and click on the help button later on if you want more detailed information about what the other options mean and how to use them.

5) Now that we are back to the main window click on the "->" button that is next to the pulldown window called "Server". This will open a new window where you can enter the details about the server you would like to connect to.

6) Click the "New" button. This will open a small window where you can enter a name that will describe the new Ventrilo server definition. The name can be anything you want it to be like: "My ventrilo server" or "Joe's ventrilo server". When entering a server name you don't need the quotes around it. These server names will show up in the main Ventrilo window.

7) Click "OK".

8) Click on the "Hostname or IP" input box and enter the server hostname or IP address given to you by the person hosting the server.

9) Click on the "Port number" input box and enter the servers port number. The program will automatically display the default port number of 3784 but you can change this to whatever port your Ventrilo server is on.

10) Click on the "Password" input box and enter the Ventrilo servers password as defined by the server administrator.

11) Click "OK" to return to the Ventrilo main window.

12) Click "Connect" to establish a connection between you and the server you just defined.

13) You should also click on the Setup button and configure all of the different options that control Ventrilo. This is very important when it comes to controlling the microphone or input source. Once in the Setup dialog click on the "Help" button. Be sure to read what all of the options are and what they mean. This is very important for the Voice page.

That's all there is to it. You can always add more server definitions and create new logon names at any time.
 
 
By default, users are configured so that only one person can logon from an individual IP address at a time.  To remedy this issue, the server admin will want to perform the following steps:

1) Once logged in as Admin, right-click on a blank spot within Ventrilo, goto 'Server Admin', and select the 'User Editor'.

2) Click on the name of the user you wish to change so it is highlighted.

3) Click on the 'Network' tab at the top of the window.

4) Click on the drop-down menu labeled 'Duplicate IP's' and change it from 'Do not allow duplicates' to 'No limit'.

5) Click 'Update' at the bottom of the window.

6) Have the user reconnect to the server to use the new settings.

Note: You will need to perform this change for each user on your server that is encountering the problem.
 
 
Once you are logged into the server as Admin, you will want to perform the following steps to create a new user:

1) Once logged in as Admin, right-click on a blank spot within Ventrilo, goto 'Server Admin', and select the 'User Editor'.

2) Put your cursor in the 'Login Name' blank and type in the new user's desired username.

3) Put your cursor in the 'Password' blank and assign the user a password.

4) From the 'Profiles' drop-down menu at the very top of the window select 'Generic User' and then click the 'Load' button.

5) Click on the 'Network' tab at the top of the window.

6) Click on the drop-down menu labeled 'Duplicate IP's' and change it from 'Do not allow duplicates' to 'No limit'.

7) Change any other permissions or restrictions that you wish to apply and then click 'Add' at the bottom of the window.

8) Now the user will be able to connect to the server with the username and password that you have designated and will no longer appear as a (GUEST) in the channel listing.
 
 
Once you are logged into the server as Admin, you will want to perform the following steps to create a new user:

1) Once logged in as Admin, right-click on a blank spot within Ventrilo, goto 'Server Admin', and select the 'User Editor'.

2) Put your cursor in the 'Login Name' blank and type in the new user's desired username.

3) Put your cursor in the 'Password' blank and assign the user a password.

4) From the 'Profiles' drop-down menu at the very top of the window select 'Generic User' and then click the 'Load' button.

5) Click on the 'Network' tab at the top of the window.

6) Click on the drop-down menu labeled 'Duplicate IP's' and change it from 'Do not allow duplicates' to 'No limit'.

7) Change any other permissions or restrictions that you wish to apply and then click 'Add' at the bottom of the window.

8) Now the user will be able to connect to the server with the username and password that you have designated and will no longer appear as a (GUEST) in the channel listing.
 
 
 
In order to do this, you will need to know your server admin password.  Follow the steps below to add an admin to your server:

1) Login to your server.

2) Right-click on the blank white-space within Ventrilo, goto 'Server Admin', and select 'Login'.

3) Login with the server admin password.

4) Once logged in as Admin, right-click on a blank spot within Ventrilo, goto 'Server Admin', and select the 'User Editor'.

5) Put your cursor in the 'Login Name' blank and type in the new user's desired username.

6) Put your cursor in the 'Password' blank and assign the user a password.

7) From the 'Profiles' drop-down menu at the very top of the window select 'Generic Admin' and then click the 'Load' button.

8) Click on the 'Network' tab at the top of the window.

9) Click on the drop-down menu labeled 'Duplicate IP's' and change it from 'Do not allow duplicates' to 'No limit'.

10) Change any other permissions or restrictions that you wish to apply and then click 'Add' at the bottom of the window.

11) This user now has all the admin privileges that you selected and must login with the username and password that you designated.